SHOP-IN BUDDY
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Privacy & Cookie Policy

Last updated: 12/12/2025

1. About This Policy

This Privacy & Cookie Policy explains how www.shop-inbuddy.com ("we", "us", "our") collects, uses, shares, and protects your personal data when you use our website/app (the "Platform").

2. Data We Collect

We may collect and process the following types of data from or about you:

  • Information you provide: name, email address, phone number, physical address, billing/shipping address, payment information (as needed), account credentials.
  • Usage and device data: information about your device, IP address, browser type, operating system, device identifiers, activity on the Platform (pages visited, searches, orders, etc.).
  • Cookies and similar tracking technologies: to recognize you, remember preferences, shopping cart contents, and deliver a better user experience.

3. How We Use Your Data

We use your personal data to:

  • provide and fulfil orders/services
  • manage your account and relationship with us
  • send you order confirmations, notifications, newsletters (if you opt in)
  • detect and prevent fraud, enforce our Terms & Conditions
  • improve, analyze and personalize our services, website, and user experience
  • comply with legal obligations

4. Data Sharing

We may share your data with:

  • third‑party service providers (payment processors, delivery / logistics partners, analytics or marketing services)
  • affiliates or business partners as needed to fulfill an order or provide a service
  • regulators, law enforcement, or authorities when required by law

When we share your data, we require these parties to respect your privacy and use the data only for the purposes we disclose.

5. Cookies and Tracking

We use cookies to:

  • distinguish you from other users
  • remember preferences, saved items, and shopping cart contents
  • provide personalized content, offers, advertising, or newsletter subscription

You may refuse cookies via your browser settings — but note that some parts of the Platform may not function properly without them.

6. Data Security

We implement reasonable technical and administrative measures to protect your data from unauthorized access, loss, or disclosure. Access to personal data is limited to employees or partners who need it to perform their duties.

7. Your Rights

Depending on applicable law, you may have the right to request access to, correction, deletion, or restriction of your personal data, and to object to certain processing. If you wish to exercise these rights, contact us at customercare@shop-inbuddy.com.

8. Policy Changes

We may update this Privacy & Cookie Policy from time to time. Changes will be posted on the Platform, with the date of last revision updated. Continued use of the Platform after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy & Cookie Policy, please contact us at customercare@shop-inbuddy.com or call us at +254 793 299 146.