1. Introduction
Welcome. By accessing or using our website/app (the "Platform"), or placing an order/purchase through it, you agree to be bound by these Terms & Conditions ("T&C"). If you do not agree, please do not use the Platform.
2. Eligibility & Access
- You represent and warrant that you are of legal age and have the legal capacity to enter into a binding contract under applicable law.
- We reserve the right, at our sole discretion, to accept or reject any registration, order, or request for services at any time.
3. Services, Orders & Payments
- All orders placed are subject to availability and confirmation by us.
- We will process payments and handle order fulfillment via the payment methods and logistics specified on the Platform.
- Prices, shipping costs, and other charges will be clearly displayed at checkout.
4. User Obligations
- You agree to use the Platform only for lawful purposes and not engage in fraudulent, abusive, or unauthorized conduct.
- You must ensure that all information you provide (e.g. contact data, delivery address) is accurate and current.
- You are responsible for maintaining the confidentiality of any account credentials (passwords, payment methods).
5. Intellectual Property
- All content, trademarks, logos, text, images, and other materials on the Platform are owned or licensed by us, unless stated otherwise.
- You may not reproduce, distribute, modify, or create derivative works from our content without prior written consent.
6. Privacy & Data Protection
Use of the Platform is subject to our Privacy & Cookie Policy. By using the Platform, you consent to collection, processing, and storage of your personal data as described therein.
7. Returns, Refunds & Cancellations
Returns, refunds, or exchanges (if applicable) will be handled in accordance with our Return / Refund Policy.
8. Limitation of Liability & Warranties
- To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, regarding the Platform and services.
- We shall not be liable for any indirect, incidental, special, or consequential damages arising out of use of the Platform.
9. Modification of Terms
We may modify these T&C at any time. Changes will become effective upon posting the updated version on the Platform. Continued use after modification constitutes acceptance of the new T&C.
10. Governing Law & Dispute Resolution
- These T&C are governed by the laws of Kenya.
- Any disputes arising from or in connection with these T&C shall be resolved by courts in Kenya.
11. Contact Information
For questions or concerns about these T&C, please contact us at: customercare@shop-inbuddy.com or call us at +254 793 299 146.